OFFICE ADMINISTRATION - EXECUTIVE
Program Outline
Major: OFAE
Length: 2 Years
Delivery: 4 Semesters
Credential: Ontario College Diploma
Effective: 2011-2012
Location: Barrie and Owen Sound
Start: Fall (Barrie and Owen Sound) + Winter (Barrie only)
Description
This program prepares graduates with the knowledge and skills required for a wide variety of challenging careers in today's business environment. Rapidly changing technology has created a need for graduates with expertise in office management.
Initially, students enroll in a common first semester. As they gain experience and background, they have course selection options to complement prescribed office administration curriculum and further their interests, skills, and career goals.
Industry trends and requirements are continually monitored to ensure curriculum remains current and relevant.
Students in the Office Administration - Executive Program are offered the opportunity for office experience within the community and the College.
Career Opportunities
Graduates of this program will be well qualified for a variety of challenging careers in manufacturing, transportation, telecommunications, entertainment, government, education, banking and numerous professional services.
Graduates may hold positions as administrative, executive or research assistants, customer service representatives, information processing specialists, and software applications specialists, with career paths leading to supervisory or office management roles.
Program Learning Outcomes
The graduate has reliably demonstrated the ability to:
- apply management and organizational skills to facilitate the completion of tasks and meet deadlines in the workplace;
- assess, establish, organize, process, maintain and respond to electronic and paper communications/records to facilitate the flow of information;
- apply a variety of mathematical and estimating techniques accurately for general business documentation;
- produce accurate financial records within a specified time frame, by compiling information and using appropriate software;
- apply basic principles of accounting to business management;
- use effective communication, problem-solving and interpersonal skills to assist with the completion of individual and team tasks and promote the image of the organization;
- manage projects by locating, analyzing, organizing, and summarizing information using appropriate resources and technology;
- communicate clearly, concisely, and correctly in the form that fulfils the purpose and meets the needs of audiences;
- use critical thinking and problem-solving skills in a multi-tasking environment;
- participate in society as an informed and understanding citizen pursuing an enriched personal life and professional growth through self-directed career planning and life-long learning;
- be aware of cultural and ethical issues that may arise in any business environment;
- understand fully the concepts of commonly used business computer applications such as word processing, desktop publishing/graphics, spreadsheets, databases, presentations, groupware, E-mail, and Internet;
- use business vocabulary and apply transcription, and language skills to produce accurate business correspondence by a specified deadline, using computer technology;
- troubleshoot, diagnose and solve basic hardware/software problems;
- organize meetings, conferences, special events, and travel including the preparation of related documentation;
- research, develop, and present reports substantiating the selection of resources or services for the workplace using written and oral presentation techniques and appropriate technology.
Program Progression
Fall Intake
Sem 1 - Fall 2011
Sem 2 - Winter 2012
Sem 3 - Fall 2012
Sem 4 - Winter 2013
Winter Intake
Sem 1 - Winter 2012
Sem 2 - Summer 2012
Sem 3 - Fall 2012
Sem 4 - Winter 2013
Note: To confirm Winter (January) start, contact the Office of the Registrar.(/p>
Admission Requirements
Applicants following the OSS curriculum must have an Ontario Secondary School Diploma (OSSD - 30 credits) or equivalent. OSS applicants must also have Grade 12 English (C) or (U) (ENG4C, ENG4U). Also recommended: Mathematics: Any Grade 12 College Mathematics (MAP 4C or MCT 4C), or any Grade 12 University Mathematics.
Applicants who are 19 years of age or over by the first day of classes, and who lack the academic entrance qualifications, may be considered for entrance to an appropriate post-secondary diploma or certificate program as mature applicants. Each applicant will be considered on an individual basis and acceptance will be determined by counselling, Communication Placement Assessment (CPA), previous post-secondary education and evaluation of experience. Some programs also have specific prerequisite requirements that must be met prior to admission. Mature applicants must meet all program specific prerequisites. Those applying as mature students and having no documentation of Grade 12 education must supply, if required, proof of age, such as a copy of an official birth certificate or driver's licence. Refer to Sections 2.5 and 2.6 of the Academic Calendar for further details.
Graduation Requirements
12 Mandatory Courses
2 Communications Courses
7 Optional Courses
3 General Education Courses
Graduation Eligibility
To graduate from this program, the passing weighted average for promotion through each semester, from year to year and to graduate is 60%. Additionally, a student must attain a minimum of 50% or a letter grade of P (Pass) or S (Satisfactory) in each course in each semester.
Mandatory
COMP1012 Computer Business Documentation
COMP1013 Advanced Computer Business Documentation
COMP1048 Introduction to Keyboarding
COMP2026 Integrated Office Simulations
COMP2027 Computerized Administrative Simulations
MATH1004 Business Math for the Office Professional
OFAD1001 Office Procedures and Strategies
OFAD1003 Multi-Media Language Processing
OFAD1007 Spreadsheet and Presentation Applications
OFAD1008 Word Processing and Database Applications
OFAD2014 Bookkeeping for the Office Professional
OFAD2015 Administrative Support and Records Management
Options
ACCT1003 Finance and Accounting
ADVE1000 Foundations of Advertising
ADVE2004 Public Relations
BUSI1001 Introduction to Organizational Behaviour
BUSI1002 Consumer Behaviour
BUSI1011 Professional Business Practices
BUSI2000 Entrepreneurship and Small Business
COMP1002 Web Authoring Fundamentals
COMP2003 Relational Database
COMP2093 Macintosh and Design Basics
ECON1000 Microeconomics
ECON2000 Macroeconomics
HURM1000 Human Resource Management Foundations
HURM1001 Occupational Health and Safety
HURM1002 Labour Relations
HURM1003 Labour Economics
HURM1004 Compensation
HURM1005 Human Resource Planning
LAWS2000 Business Law
MGMT1000 Retail Management
MGMT2000 Production and Operations Management
MGMT2001 Principles of Management
MKTG1000 Introduction to Marketing
MKTG2004 Logistics
STAT2000 Statistics 1
STAT2001 Statistics 2
The descriptions that follow provide brief outlines of the courses. Please note that some courses have prerequisite and/or corequisite requirements not shown here, that need to be met in order to enroll in the course. You will be advised of any requisite requirements during the registration process, or you can contact the academic area for further details.
Communications
COMM1001 Communications at Work
Plus one addition communications to be selected from College list
(Note: this is in addition to any mandatory communications listed for the program)
General Education Courses
To be selected from College list
COURSE DESCRIPTIONS
ACCT1003 Finance and Accounting 42.0 Hours
This course covers the theory and concepts of business accounting. It reviews the elements of the financial statement and the interpretation of this report. It is designed to assist the Manager to understand the measurement bases and the reporting methodology used in accounting. Other topics in this course are: the accounting process, fixed assets, managerial accounting, budgeting, breakeven analysis and responsibility accounting. This course is eligible for Prior Learning Assessment.
ADVE1000 Foundations of Advertising 42.0 Hours
This course covers a general overview of advertising: its history and role in society, the mechanics of the industry, advertising legislation and issues, advertising-marketing relationships and research.
ADVE2004 Public Relations 42.0 Hours
This course provides you with an overview of the field of public relations. It covers the function of public relations and introduces you to the communications tools and the tasks, roles, and responsibilities of public relations professional. Finally, it provides you with insight into future trends within the industry.
BUSI1001 Introduction to Organizational Behaviour 42.0 Hours
Organizational Behaviour is an introductory course which teaches social science theory as applied to the business world. It provides rich insights about working people in all kinds of organizations and also suggests how people may be motivated to work together more productively. This course is eligible for Prior Learning Assessment.
BUSI1002 Consumer Behaviour 42.0 Hours
Consumer Behaviour deals with people in the marketplace. This course looks at approaches social scientists have taken when studying the consumer and the application of their findings in a business or organizational context. Topics include areas related to affect, cognition, behaviour and the environment. This course is eligible for Prior Learning Assessment.
BUSI1011 Professional Business Practices 42.0 Hours
You will learn how to prepare and present yourself and your work in a professional manner according to business ethics and protocol(s). In addition you will develop skills to manage office politics, social situations, travel and communications. Finally, you will develop an understanding of appropriate cultural and travel protocols for success in international business situations.
BUSI2000 Entrepreneurship and Small Business 42.0 Hours
This course deals with establishing and operating a small business. Emphasis is placed on using business techniques, acquired in previous courses, to assist in developing a comprehensive understanding of the skills and abilities needed to succeed. This course is eligible for Prior Learning Assessment.
COMM1001 Communications at Work 42.0 Hours
Students develop their communication skills for the workplace. Using available technology, they research, write and edit work-related correspondence and short reports, individually and collaboratively. With audio-visual support, they prepare and deliver professional presentations that have vocational emphasis. In addition, students complete other communication tasks specific to their vocational areas.
COMP1002 Web Authoring Fundamentals 42.0 Hours
This Course covers HTML, client-side programming and design issues for the World Wide Web. Students will learn HTML source tags, build websites, learn how to manage a website's directories, use templates, ftp, and employ Unix commands common to most web servers. Students will work in groups to build mock commercial, institutional, government or educational websites. More advanced topics, such as bandwidth, aesthetics, human-interface and future developments will also be covered.
COMP1012 Computer Business Documentation
This course is designed to develop skills in word processing and document design and formatting. Emphasis is placed on accuracy and efficiency. Keyboarding skill using the correct touch technique is highly recommended. This course is eligible for Prior Learning Assessment.
COMP1013 Advanced Computer Business Documentation 42.0 Hours
This course provides further development of touch keyboarding techniques as well as advanced skills in business formatting and documentation. Emphasis is placed on the efficient production of business applications, using advanced features of current word processing software. The minimum keyboarding speed in this course is 45 net words per minute. This course is eligible for Prior Learning Assessment.
COMP1048 Introduction to Keyboarding 42.0 Hours
This course is designed to build proficient keyboarding skills, including using correct touch technique. Emphasis is placed on accuracy and efficiency. This course is eligible for Prior Learning Assessment.
COMP2003 Relational Database 42.0 Hours
The design of an information system built on a relational database is studied and implemented. A data base management package, is used to complete various business cases. This course is eligible for Prior Learning Assessment.
COMP2026 Integrated Office Simulations 42.0 Hours
This course provides the opportunity to work in a team and independently in order to organize and produce multi-task projects. Emphasis will be placed on self-directed research to assess the most appropriate software and software functions in order to complete a job. The minimum keyboarding speed for this course is 50 net words per minute. This course is eligible for Prior Learning Assessment.
COMP2027 Computerized Administrative Simulations 42.0 Hours
This course provides the student with integrated administrative simulations designed to build skills in the areas of information management, computer software, problem solving, decision making, communications, and teamwork. Simulation projects are based on actual office situations that utilize the skills necessary to perform in today's workplace. The minimum keyboarding speed in this course is 60 net words per minute. This course is eligible for Prior Learning Assessment
COMP2093 Macintosh and Design Basics 42.0 Hours
This course introduces the principles of visual design as applied to layout (for print) combined with a basic introduction to the Macintosh platform, its operating system and industry standard graphics software. It will provide the students with an understanding of the elements that make design solutions successful with an interest in integrating components to generate visual communication pieces electronically.
ECON1000 Microeconomics 42.0 Hours
This course provides an introduction to the principles and methods of economic analysis. The course examines how households and firms make economic decisions. It also analyzes the efficiency of scarce resource allocation under a range of market structures. This course is eligible for Prior Learning Assessment.
ECON2000 Macroeconomics 42.0 Hours
This course is designed to give students an understanding of how the overall economy operates and what economic indicators tell us about its health. The course explores government options for stabilizing the economy, and the impact of international trade. It is highly recommended that students take Microeconomics (ECO9102 or equivalent) prior to taking this course. This course is eligible for Prior Learning Assessment.
HURM1000 Human Resource Management Foundations 42.0 Hours
This course provides an understanding of the modern Canadian human resources function. It covers the historical development of human resources management, the influence of government, staffing, employee relations, current trends and future issues. It provides a brief introduction to more specialized areas including compensation, training and development, employment law, industrial relations, occupational health and safety, and human resources planning. This course is eligible for Prior Learning Assessment.
HURM1001 Occupational Health and Safety 42.0 Hours
This course introduces the student to the study of workplace occupational health and safety. The student will learn safe work practices in offices, industry and construction as well as how to identify and prevent or correct problems associated with occupational safety and health in these locations as well as in the home. The course is designed to assist the student with the implementation of safe healthy practices at work and at home.
This course is eligible for Prior Learning Assessment.
HURM1002 Labour Relations 42.0 Hours
This course provides an overview of the various methods and concepts which make up and affect labour relations in Canada. Through actual case studies, collective bargaining simulations and by examining collective agreements, the student will gain an understanding of the collective bargaining process and the varying factors that affect employee-employer relations. This course is eligible for Prior Learning Assessment.
HURM1003 Labour Economics 42.0 Hours
This course provides a theoretical framework for understanding the workings of Canadian labour markets by applying the basic principles of labour economics. It covers the dimensions of labour supply and demand and their interaction in alternative market structures to explain levels of wages, employment and various employer/employee behaviours. Of particular interest are differences between union and non-union labour markets which are examined by illustrating the impact of union preferences, efficient contracts and bargaining theory. This course is eligible for Prior Learning Assessment.
HURM1004 Compensation 42.0 Hours
This course examines the full range of compensation topics with emphasis on how compensation systems will likely impact productivity, equity, and the firm's ability to recruit and keep highly skilled and motivated employees. Topics include: job description, analysis and evaluation systems; equity issues and requirements; design and use of wage and salary surveys; performance, merit and incentive pay systems; statutory and no- statutory employee benefit packages and systems; and administration of compensation systems. This course is eligible for Prior Learning Assessment.
HURM1005 Human Resource Planning 42.0 Hours
This course provides the learner with the theory and concepts of human resource planning including the elements of human resources requirements in the workplace. The course will deal with the impact of change, job analysis and the process of budgeting human and financial resources. Other topics covered are: forecasting models and methods, human resource information systems, program implementation and strategic planning for macro and micro development. This course is eligible for Prior Learning Assessment.
LAWS2000 Business Law 42.0 Hours
This course covers the legal framework within which business takes place. The student learns how to avoid legal problems, and how to deal with a lawyer. Major topics include: torts, contracts, Sale of Goods, consumer protection, employment law, copyright and patent law with an emphasis on how these affect computer software and hardware. This course is eligible for Prior Learning Assessment.
MATH1004 Business Math for the Office Professional 42.0 Hours
This course introduces students to the mathematical concepts and formulas commonly used by office administrators in a business environment. This course is eligible for Prior Learning Assessment.
MGMT1000 Retail Management 42.0 Hours
This course will enable students to develop decision making skills related to retailing. Topics may include merchandise and expense planning, store layout, product line and resource determination, pricing, promotional strategies, customer service, financial planning and control. This course is eligible for Prior Learning Assessment.
MGMT2000 Production and Operations Management 42.0 Hours
This course introduces students to concepts underlying effective operation and control of manufacturing and service businesses. Approaches to production control, inventory policy, facilities planning, methods improvement and technological assessment are studied.
MGMT2001 Principles of Management 42.0 Hours
This course provides you with an introduction to the various philosophies, roles and functions of management. In addition it will cover ongoing changes in business that have a direct effect on the role of management. This course is eligible for Prior Learning Assessment.
MKTG1000 Introduction to Marketing 42.0 Hours
This is an overview course with primary focus on marketing products and services to the ultimate consumer. Emphasis is placed on the basic marketing premise that customer needs must be satisfied in order to achieve company objectives. The student gains insight into the complex and interdependent variables involved in developing successful marketing strategies. The strategic marketing planning process is introduced, along with the specific concepts and principles involved in the four key components of the marketing plan - Product, Price, Distribution, and Promotion Strategies. This course is eligible for Prior Learning Assessment.
MKTG2004 Logistics 42.0 Hours
This course is designed to introduce the students to the main components of a logistics system, such as customer service, demand forecasting, inventory control, warehousing and storage, traffic and transportation, plant and warehouse site selection, order processing and materials handling. It will also emphasize the relationships among these various elements and how effective management of them leads to a higher economic standard of living. A background in statistics and economics courses is recommended.
OFAD1001 Office Procedures and Strategies 42.0 Hours
This course introduces current office procedures necessary to perform administrative support functions as well as an opportunity to develop learning strategies that will prepare the student to confront academic, personal and career challenges. A combination of practical tasks and processes provides a solid foundation for those entering administrative careers. This course is eligible for Prior Learning Assessment.
OFAD1003 Multi-Media Language Processing 42.0 Hours
This course provides the development of skills needed to transcribe a variety of dictated material to mailable office standards within prescribed time limits using digital transcribers, CD ROMs, and current word processing software. Business vocabulary from a variety of employment areas is introduced. Grammar rules, spelling, keyboarding, and language skills are integral components of this course. This course is eligible for Prior Learning Assessment.
OFAD1007 Spreadsheet and Presentation Applications 42.0 Hours
This course provides the development of spreadsheet and presentation design skills. Students will learn how to organize, calculate, manipulate and use graph data. A variety of financial functions and formula entries will be explored including IF analysis. Learners will work with multiple worksheets and workbooks. Students will use presentation software to prepare professional looking presentations. This course is eligible for Prior Learning Assessment.
OFAD1008 Word Processing and Database Applications 42.0 Hours
This course is designed for the development of word processing and database skills. Students will use word processing software to create, enhance, and format documents. Using database software, students will plan, create, update and maintain database structures. This course is eligible for Prior Learning Assessment.
OFAD2014 Bookkeeping for the Office Professional 42.0 Hours
This is an introductory course in bookkeeping procedures common to office administrators. An introduction to business transaction analysis and accounting procedures are required to provide an understanding of the role of the office administrator in the accounting process. The use of special journals and spreadsheets will play a major role, along with government remittance form preparation. This course is eligible for Prior Learning Assessment.
OFAD2015 Administrative Support and Records Management 42.0 Hours
This course provides the further development of progressive business practices necessary for entry into today's workplace. Emphasis is placed on business travel; international customs; meetings and conferences; reference resources; office communication; and records management, both paper based and electronic. Students will develop team-building skills, exercise critical-thinking and problem-solving skills, and participate in constructive classroom interaction. This course is eligible for Prior Learning Assessment.
STAT2000 Statistics 1 42.0 Hours
This course is designed to develop students' skills in organizing and summarizing information. It also provides an introduction to the techniques of inferential statistics (that is, drawing conclusions about populations on the basis of sample data). Students are expected to have and further develop their skills with spreadsheet software. This course is eligible for Prior Learning Assessment (PLA).
STAT2001 Statistics 2 42.0 Hours
This course builds on the topics covered in Statistics 1, extending hypothesis testing and other inferential techniques to a range of new problems. Applications of statistical techniques to quality and productivity management are covered. Students gain further experience with the use of computer-based statistical analysis tools. This course is eligible for Prior Learning Assessment (PLA).
Adults with significant life and work experience may receive credits toward a college certificate or diploma program through an assessment process.
More information about Prior Learning Assessment and Recognition (PLAR)
NOTE: Information contained in College documents respecting programs is correct at the time of publication. Academic content of programs and courses is revised on an ongoing basis to ensure relevance to changing educational objectives and employment market needs. The college reserves the right to add or delete programs, options, courses, timetables or campus locations subject to sufficient enrolment, and the availability of courses.
Last Update: March 08, 2012.